Kaiser Foundation Health Plan Inc. has reached a $10.5 million class action settlement to resolve allegations that it violated the Telephone Consumer Protection Act (TCPA) and Florida Telephone Solicitation Act (FTSA). The lawsuit claimed Kaiser sent unsolicited marketing text messages to consumers nationwide, even after they had opted out of receiving such communications. While Kaiser has not admitted any wrongdoing, they agreed to the settlement to end the litigation.
Eligibility and Class Definitions
You may be eligible for a payout if you fall into one of the following two groups:
- Nationwide Class: Individuals in the U.S. who received more than one text message from Kaiser between January 21, 2021, and August 20, 2025, after replying "stop" or a similar instruction.
- Florida Class: Residents of Florida who received more than one unsolicited marketing text from Kaiser during that same timeframe.
- Exclusions: Employees of Kaiser and certain legal personnel involved in the case are generally excluded from participating.
Estimated Payouts and Award Caps
The settlement fund will be distributed among all eligible class members who submit a valid claim.
- Maximum Per Message: Eligible claimants can receive a potential award of up to $75 per qualifying text message received.
- Pro Rata Adjustments: If the total value of all approved claims exceeds the $10.5 million net fund, payments will be reduced proportionally.
- No Proof Required: You do not need to provide a receipt or phone bill to file your initial claim, though you must submit it under penalty of perjury.
- Payment Methods: Final payments are typically issued via check or digital payment method after the court grants final approval.
Required Action Steps to Get Paid
To receive a portion of this settlement, you must take active steps before the upcoming deadlines.
- Submit a Claim Form: You must complete and submit a valid claim form by February 12, 2026.
- Verify Your Phone Number: You will need to provide the phone number that received the Kaiser text messages for verification against the company's records.
- Choose Your Payout Method: Select how you wish to receive your funds (e.g., physical check or digital payment) on the claim form.
- Confirm Opt-Out Status: Ensure you are prepared to attest that you received these messages specifically after you told the company to stop.
Key Court Dates and Deadlines
- December 29, 2025: Final deadline to exclude yourself from the settlement or file a formal objection to its terms.
- January 28, 2026: The court will hold the Final Approval Hearing to decide if the $10.5 million settlement is fair and reasonable.
- February 12, 2026: This is the absolute final deadline for all consumers to submit their claim form online or via mail.
- Distribution: Checks will be mailed out only after the judge grants final approval and any subsequent appeals are resolved.
